Bike Services at The Line | Lab
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Bicycle repair, maintenance, custom builds, and warranty services
Bikes take a beating — commuting, mountain biking, gravel — hours of riding can take a toll on a bike especially in the wet and dry conditions in the PNW. The Line is devoted to great service and deep expertise. We always want to help guide you to keep your bike running and set up to fit your riding style and needs.
We offer a menu of services focusing on key things to help riders and racers get the most out of their bikes. Our services are based on manufacturer recommendations to make sure your bike lasts, is safe, and fun to ride.
All service packages are labor only and do not include parts. We will go through the full estimate before we do any work and walk you through the options. and of course, all services are fully guaranteed.Each service and level of need is unique, so we work through what you really need and how to approach an ongoing service program for your bike.
We're open for services Tue - Sun during regualr hours. Please call ahead! 425-292-9135
For the most efficient service, please call us to request an appointment. We may suggest you drop by for a pre-appointment so we can provide an estimate (time and cost) for your service. This helps us make sure we have the parts in stock, and we have reserved time in the shop just for your bike. We strive for a 3-day turnaround time with scheduled work.
In some cases, a repair may take extra time for special-order parts or if we uncover items that were not known when we take the bike in. We’ll work as quickly as we can to get your bike back to ideal condition!
Recommended service intervals
Brakes: once a year or as needed
Suspension: air cans (minor service) 50 hours of ride time
Major service or rebuild: 200 hours of ride time or once a year, whichever is sooner
Tire sealant: every 3 months
Chain and gears: Check every ride. replace chain at wear point.
Suspension Services
Shock and fork service
50 hour shock service (air can): $70
200 hour rebuild: $140
Fork lowers: $90
Air spring service (includes lowers): $100
200 hour fork rebuild: $180
50 and 200 hour services for both shock and forks. We are factory trained and work on Rockshox and Fox. If you need something special let us know! We also handle a varity of specialty suspension products and services, including Push.
Suspension is our passion area, including set up and dialing in your bike to the way YOU ride it.
Check out our Suspension Lab
Minor Services
Bike Safety Check - FREE
We want to make sure everyone can ride safely. Come in for a free bike safety check. We will walk through what you have and let you know what should be done for a safe and fun ride. If we can’t do the work to repair your bike, we will help you find a great resource that can help.
The Basic Package- $80
Does your new bike build need a double-check? Maybe your ride’s been hibernating in the garage and deserves some TLC. The Buddy Check Package is designed to give you and your bike some peace of mind, plus a little extra love.
Light frame and drivetrain cleaning
Torque all fasteners and fixing bolts
Minor drivetrain and brake adjustments
The Preventative Package: $250
This package is designed to help catch problems before they escalate.
Full Basic Package plus:
50hr fork & oil shock services
Light wheel truing
10% off labor for additional à la carte services
Creak & Noise Diagnosis: $120/hr
Sometimes there’s a mysterious creaking, ticking, whining, or grinding noise you can’t figure out. Don’t fret - we’ve got you covered!
Major Services
The Comprehensive Package: $400
This package is a comprehensive tune-up designed to overhaul the shifting, brakes, and other drivetrain related components.
Full Preventative Package plus:
Removal of drivetrain for deep cleaning, OR installation of new components
Replacement of shift cable & housing
Hydraulic brake fluid flush
10% off labor for additional à la carte services
❖ Gravel & hardtail bikes deduct $75 from package labor charges in lieu of suspension services.
Seasonal Overhaul Package: $850
This package is a deep-dive into everything your bike needs to feel like new again.
Full Comprehensive Package plus:
Suspension rebuild on fork & shock
Hub overhaul and wheel truing
Frame and pivot bearing refresh
20% off labor for additional à la carte services
❖ Gravel & hardtail bikes deduct $150 from package labor charges in lieu of suspension services.
A La Carte Services
Brakes: $100
Check all parts for wear, Bleed both brakes, replace fluid, and replace pads if needed. Retorque all bolts. Bed and burnish new rotors and pads.
Drivetrain: $120
Check all parts for wear. Clean, lube and adjust. includes derailer hanger straightening and new cable.
Wheels and tire changes: Quoted as needed
Tubes or no wheels are the point of contact for your bike adventure. We can help you diagnose and fix wheel issues ranging from flats to broken spokes.
Build new wheels
Check wheels for true and evaluate for further work.
Fix or replace spokes
Check tubeless set up and add sealant if required.
Specialty services
Sometimes you need something a bit special. Give us a call or bring your bike in. If we can’t help, we will point you toward someone who can.
If your bike is making noises, or something is broken, we are very happy to help. Bring it in for a check and we can see what we can do and get you back out there.
E-Bikes
For liability and insurance purposes, we only provide service for e-Bikes from the brands we offer (Transition, Pivot, Giant, Liv, Momentum, Niner, Tern) or those with Bosch, Shimano, Yamaha e-Bike systems that are sold in bike shops. If you have an e-Bike from a different brand that is not sold in bike shops and does not have the aforementioned systems, please contact us beforehand to confirm if we can work on it before scheduling any service.
Service Guarantee
When you bring your bicycle to us for suspension work, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. We won’t upsell you unnecessarily, and we’ll work with you to figure out the best way to accomplish your goals on your budget. Whether your bike is in need of a minor adjustment or a complete refresh, we promise that your ride is in good hands. We’re a trusted name in the Pacific NW, and our rebuilds and The Line | Lab services are done in house.
“One of the best improvements in my riding in years…”
We believe bikes should be fun. Everyone - beginner to pro - belongs here, and we want to help you enjoy your time on your bike more than ever. Contact us for information and to set up a private appointment.
Take it to the next level
We’re here to help everyone feel more comfortable out on the trails. Whether you want to learn ride-saving repairs, regular maintenance, or suspension principles, we’ve got you covered.
Bike Mechanic Basics: Keep your bike ready to roll and be self-sufficient on the trail.
(private lessons or group classes)
Suspension Lab: Learn the art and science of suspension dynamics with real-time tuning.
(personal session for 1-4 riders)
Know How = Can Do
Google Reviewer
“Some friends and I attended a bike maintenance class led by James. I wasn’t too sure what to expect, but let’s just say, we were all blown away by James’ knowledge, patience, and passion. We came hoping to learn how to change a tire and left knowing so much more! So much thanks and appreciation to James and The Line for such an outstanding experience.”
Google Reviewer
“I went to The Line Bike Experience for a class on how to take basic care of my bike. I have been to other bike shops, only to be frowned upon and talked down to, making me never want to return. That was the exact opposite of how The Line treated me. The Line is truly welcoming, ready to answer even the most basic question. I can't thank them enough for that! Also, the mission plan behind this Start-Up company is really worth commending. Helping western Washington residents and their out-of-town friends a chance to bike our beautiful woods. Thank you!”