Picking a service package starts with how the bike has been shifting, stopping and feeling. Here are our four service packages side by side, so you can see what each package covers.
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The four packages at a glance
Quick
ABC safety check; quick brake adjustment; quick shift / derailleur adjustment; bike wash and frame inspection.
Basic
Full brake adjustment; full shift / derailleur adjustment + hanger and cable check; light drivetrain clean and re-lube; tubeless sealant refresh.
Comprehensive
Full hydraulic brake bleed; full wheel true and tension; headset adjust and inspect; bottom bracket adjust and inspect.
Overhaul
Hub overhaul; headset clean, regrease and reinstall; bottom bracket overhaul; precision wheel true, tension and dish.
Each package includes everything in the one before.
Quick
- ABC safety check: frame, bolts and fasteners
- Tire inflation; tread and sidewall inspection
- Quick brake adjustment
- Quick shift / derailleur adjustment
- Chain lube
- Bike wash and frame inspection
- E-bike quick diagnostic and battery check (e-bikes)
- Final check with your mechanic at pickup
Basic
- ABC safety check: frame, bolts and fasteners
- Tire inflation; tread and sidewall inspection
- Chain lube
- Full brake adjustment
- Full shift / derailleur adjustment + hanger and cable check
- Bike wash and frame inspection
- Light drivetrain clean and re-lube
- Lube all cables and housing
- Tubeless sealant refresh (both wheels)
- Touch-true wheels (front and rear)
- Firmware update: Di2 / AXS as needed (gravel and road, hardtail, full suspension)
- E-bike firmware update: motor and display (e-bikes)
- E-bike quick diagnostic and battery check (e-bikes)
- Dropper post quick refresh: clean and lube (full suspension, e-bikes)
- Final check with your mechanic at pickup
Comprehensive
- ABC safety check: frame, bolts and fasteners
- Tire inflation; tread and sidewall inspection
- Chain lube
- Full brake and shift adjustment
- Derailleur hanger alignment
- Bike wash and frame inspection
- Ultrasonic drivetrain parts wash
- Lube all cables and housing
- Replace shift cables (housing retained)
- Full hydraulic brake bleed (front and rear)
- New brake pads (as needed)
- Tubeless sealant refresh (both wheels)
- Full wheel true and tension (front and rear)
- Headset adjust and inspect
- Bottom bracket adjust and inspect
- Firmware update: Di2 / AXS or e-bike
- E-bike quick diagnostic and battery check (e-bikes)
- New bar tape (gravel and road)
- Dropper post quick refresh (full suspension, e-bikes)
- 50-hr fork lowers / oil service (hardtail, full suspension, e-bikes)
- 50-hr rear shock air-can service (full suspension, e-bikes)
- Final check with your mechanic at pickup
Overhaul
- ABC safety check: frame, bolts and fasteners
- Tire inflation; tread and sidewall inspection
- Chain lube
- Full brake and shift adjustment
- Derailleur hanger alignment
- Bike wash and frame inspection
- Deep ultrasonic clean + drivetrain overhaul (worn parts replaced)
- Replace all cables and housing (shift + brake)
- Full hydraulic brake bleed (front and rear)
- New brake pads (as needed)
- Tubeless sealant refresh (both wheels)
- Precision wheel true, tension and dish
- Hub overhaul: clean, grease and re-pack (front and rear)
- Headset clean, regrease and reinstall
- Bottom bracket overhaul
- Frame tap and face (as needed)
- Firmware update: Di2 / AXS or e-bike
- Full e-bike system diagnostic and motor torque (e-bikes)
- New bar tape (gravel and road)
- Frame / pivot bearings replaced (as needed) (full suspension, e-bikes)
- Dropper post full rebuild (full suspension, e-bikes)
- 200-hr fork complete rebuild (hardtail, full suspension, e-bikes)
- 200-hr rear shock full rebuild (full suspension, e-bikes)
- Final check with your mechanic at pickup
What riders say about our service
I had a great experience bringing my e-bike in for repair. Not only did the team get the bike repaired and back to me in great shape, but the technician who worked with me went above and beyond.
Per A., Google review
Super knowledgeable and helpful. They saved my day today when I had a bike issue and helped me set up my suspension. Bike never rode better!
Christopher B., Google review
Mechanics definitely knew their stuff and were able to take care of me on the spot so I could finish riding with my buddy. Definitely coming back for my next comprehensive service.
Nick T., Google review
Not sure which package fits?
Call and tell us how your bike's been riding, and we'll help you pick a package. When you bring the bike in, we do a full inspection and give you our recommendation with a quote.